If Ulta makes a mistake with an online order (in my case Ulta sent my $400 order to the wrong address) Ulta won't fix the problem or even try to resolve their mistake. Finally had to strip color and start over. Review #1003267 is a subjective opinion of poster. A link has directed you to this review. The stylist dyed my hair and it turned out a very ashy blonde with a purple tent due to leaving toner on too long.She put on 3 colors. I asked for recommendations for new products for my hair and she was so helpful. I certainly don’t understand why? I forgot to ask for a photo since the lighting in Ulta is perfect for after pictures. Review #1113964 is a subjective opinion of poster. Ulta used LaserShip - every other shipping company is able to deliver to individual apartments or at least leave it in our mailroom where it is secure, but not these guys. “Thank you Ulta Salon for saving me on a Sunday evening last minute, doing an amazing job and getting it done quickly! I told her okay...so she parted my hair and put about 8-10 spots of color on my hair...no foil! I was completely mortified while getting my hair done in the Sebring Florida store! Someone I know who works there told me they only had 2 to 3 actual long time stylists who had a few regulars they mostly stuck to and most new salon members went to stylists right out of school. I told her no red and no ombré also not too dark. So definitely not the toner. FIVE HOUR PLUS HAIR APPOINTMENT. Shame on you Ultra. This review is specifically for Gail who did my color about a month ago. I called customer service. They knew I had dead lines on both days. It literally felt like a new head of hair, and the feeling lasted through second day hair. The stylist gave me more of what I wanted but the highlights were very sloppy and the lines were prominent. My father's funeral service is Sunday 10/11/2020. What can we help you with? I only paid $42 for her care.Ulta is a joke!!! I will be reporting them to the BBB to get my refund. Ulta was great and I’m willing to spend the money there to get a great hair cut/hair color and rack up the points as well. After sitting there for almost 4 hours I left and paid, but called customer service later and they set me up an appointment to get better highlights. We value your privacy. She blow dries it and im looking at it, and it looks Exactly the same!!! ULTA salon, inexperienced salon worker with license. Price $26.50. What kind of “customer service” is this?! On one occasion she cut my hair too short. When you have good customer service, there is always something you can do for the customer to fix the problem. 216 Ulta Beauty reviews. If you go through life afraid to tell somebody doing a service for you that you're not happy you'll find yourself disappointed often. I tell her, and she goes back again and paints a few more hairs...doesnt tone it down. Sale Price $12.79. Makeup Body Makeup Body & Hair Glitter Body Paint & Foundation Cosmetic Sets Cosmetic Tools Cosmetic Pencil Sharpeners Cosmetic Tool Cleansers Eyelash Curlers Face Mirrors Makeup Bags & Organizers Makeup Brushes Makeup Sponges Makeup Tools Tweezers & Brow Tools Eye Makeup Eyebrow Enhancers Eyeliner Eye Primer Eyeshadow Eyeshadow Palettes False Eyelashes Lash & Brow … I didn't worry about it from there as PayPal had said they will debit the account on order completion. Honestly Ulta did a poor job with communicating. Bath and Body Works candle day two days prior made its shipment to me in 3 days!!!! She waa VERY unprofessional and wouldnt budge on anything...while she sits there receiving free hair care while working!!! Ulta is making a profit from ripping off its customers in the middle of a pandemic!!! It did nothing except make my hair brittle and stay the same hair color. Ash will turn your hair green. I’m currently at a new salon getting it fixed. Review #1499176 is a subjective opinion of poster. I explain to her the situation telling her that paying nearly 300 for hair was outrageous, and that their pricing didnt say anything of that sort. I asked for a medium level brown with highlights. 198 reviews from Ulta employees about working as a Hair Stylist at Ulta. I get a lousy email stating that we are sorry but we are working hard to get your packages delivered; please check your order status to most current information. Ulta - Review in Cosmetics and Toiletries category from Mundelein, Illinois, Ulta - Hair Coloring Review from Colorado Springs, Colorado, If you wish that your prior post be removed, submit a notarized letter. Unsubscribe easily. 56 reviews of Ulta Beauty "Humidity, big hair, Miami weather, sticky, muggy, yes I was in dire need for some hair products. Review #967943 is a subjective opinion of poster. We get done and she washes it out. did the job. The woman that worked on my hair said she was training to work at Regis Hair Salon next door. 5 reviews of Ulta Hair Salon "I followed my hair stylist from another salon to Ulta, but have so far enjoyed my experience in the store as well. I will never step foot in another Ulta and will cancel my credit card today. High way robbery. SAN FRANCISCO – April 23, 2019 – Madison Reed, a prestige brand challenging the hair color industry, today announced a national expansion into more than 1,200 Ulta Beauty stores. Review #1517036 is a subjective opinion of poster. I ended up taking this woman 4 hours to do a “full” highlight and I left not being able to tell that much was done. The women doing hair arent professional, and obviously don't know what they're doing. From a one-stop shop for all fine cosmetic, skincare and hair products to professional salon styling tools, fragrances for men and women, and toiletries and bath products, Ulta Salon simply does a whole lot more than the leading competitor. ... WRITE A REVIEW. Do we even know where the packages are? I went to ulta in Katy, Texas, for a color and cut. It's more expensive than the nail salons but I like the consistency. Ulta - Hair Coloring Review … I asked for a refund of my expedited delivery cost and was told they couldn't do that. Here I gave you a chance to repair my hair and you while I sat there watched you let three stylist leave and offered me a bottle of water and let me sit there for all this time when you failed majorly to attend to me I walked out. I will never do at Ulta again. 4. 221 Ulta Beauty reviews. Your stylist fried my hair and over processed it, Failed to listen to my request which was a very simple procedure. This location has a big parking lot where you can get in and out easily. It took more than 3 hours and at the end, The woman named "Lerni" she made my hair shi**y pale bluish hair. I will continue to return to her. I asked for my order to be cancelled and was told that they could not since it had already completed processing. She used a straightening tool called the Steam Infusion and my hair was super straight and oh-so-touchable. Keep scrolling to read our honest Ulta makeup reviews. After all I was there to fix a massive issue your stylist created. You should stick to selling makeup. I waited all day and didn't receive it. We’ll start sending you the news you need delivered straight to you. Review #842417 is a subjective opinion of poster. We gathered a group of discerning beauty gurus from our office, women who have no patience for low-quality makeup, to review the top 10 best-selling makeup products from the Ulta range. How do I know I can trust these reviews about Ulta Beauty? Who told me my haircut was crooked...and she put the desired color in. Find the best gifts in makeup, skincare & haircare—plus shade match and color swatch your favorites in makeup and haircare in GLAMlab®, our virtual beauty try-on experience. I asked for the grey hair and I even showed her the pictures. Original Price $15.99. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I went in last month for a full highlight with pictures of how I wanted my hair done. So upset!!! I contacted LaserShip which I still have not heard back from, and I contacted Ulta and explained my situation. Be careful Ladies, I went into the ULTA for the hair dye Yesterday. Been 2 weeks and no updates on when packages will ship, no refund given. Placed an order during Black Friday Sale, used PayPal at checkout. I placed an online order with Ulta on 11/22/20 for $176.56. I got tired of trying to explain and plead my case, so from now on, I will be taking all my business to Sephora. I did not see the gift on my confirmation email and contacted customer service immediately. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Furthermore, because they didn't let me know of the cancelation, I wasn't able to shop from competitors during the Black Friday extended sales nor during the Cyber Week sales either. sat,march 9, 2019 i set up a appointment at ulta's hair salon and i ask for dark green ombre style and it to 5 hours to do it, it cost $260 and at the end it turned out to just be light faded green highlights, what a *** rip off i wasted my *** money and i wasted my *** time and i am so *** pissed, *** you ulta you worthless piece of ***. Be the first one to find this review helpful. Surprised that scams like this are still going on with today's economy. Cyber Monday 2020: The best Ulta deals from Revlon, Tarte, Redken, Sunday Riley and more. I went back in a week later to get it fixed, which they said was going to be free. Obviously this isnt all ulta locations but the experience i had at my local one didn't make me want to try others... A week in advance I asked a stylist to break up my roots. She quoted me $189 which was WAY more than i expected. Spent 4 3/4 hrs trying to get roots colored. They lost this customer and I will pass along my experience to others. But, I was really excited to see how my hair would act after my first wash and air-dry. Madison Reed hair coloring kits are only available at Ulta, and right now there’s a deal going on that’ll help you save big on this product. You can bet I intend to alert my neighbors on The Neighborhood web site and every other social media outlet there is to stay as far away from your salon as possible, I am very angry and have a right to be the way I was treated. My hair is now luscious, airy, healthy, and chocolate brown. ” in 2 reviews “ Can't say enough about ANGEL she is the best stylist ever fixed my damaged hair and the color and cut are fabulous. I told the girl that I’ve had a lot of experience with getting my hair done and that it lifts and processes easily. I get a lousy $15 gift card and that is supposed to make up for it?? Unsubscribe easily. We value your privacy. Review #1287800 is a subjective opinion of poster. Copyright © 2020 Consumers Unified LLC. Original review: Nov. 24, 2020. From cheap drug store cosmetics like Cover Girl, to mid level department stores brands like Urban Decay and Benefit. At that point I asked for the order to be fulfilled and of course she said no. From the cult-favorite Tarte Shape Tape Concealer to the must-have Revlon One-Step Hair … I went to store manager to have my hair done. Customer service manager is a waste of time in resolution of complaint. I call the next day...and get an appointment with her. I could have done this myself mind you. Review #1044815 is a subjective opinion of poster. She had lots of experience with hair color (which is what I look for since I bleach my med brown hair to a light blonde). ULTA Beauty Logo grey on white background. The Black Friday promotion on the website stated any order over $60 would receive a … When I got home and looked closer, she did a *** job with the garbage highlights and what was actually done already looked like it had been grown out for a month. $200 + 4o tip. Review #941077 is a subjective opinion of poster. I immediately said, "it's too short and you're never going to do that again" and she has never disappointed me again. Reviews. ... (35617 reviews) Madison Reed. If it's ever not right I tell her. I have spent literally tens of thousands of dollars with Ulta in the last 10+ years, but no more. Learn to speak up and they'll fix it. Will not shop here again in elkridge md! I end up missing work, finding a babysitter to finish my hair. Chime bank also refused to issue a chargeback for the missing package so don't bank with Chime either! Our content is intended to be used for general information purposes only. Sign up to receive our free weekly newsletter. Every time I walk out of the store I do receive complements on my hair." Unsubscribe at any time. Please beware! ULTA Ultimate Red Color Restoring Glaze: rated 3 out of 5 on MakeupAlley. I will never go back to that salon again it was awful. They sell pretty much everything beauty related. 1044815 is a subjective opinion of poster not so much hair brittle and stay the same!!! My liking... now its orange!!!!!!!!!!!!!! Been 2 weeks and no updates on when packages will ship, no refund given were helpful knew. And contacted customer service ” is this? hour and 20 min to send my... The way, only to be delivered on the 10th purchased some Madison Reed hair on! Even used on my hair colored at Ulta listen to my request which was a very procedure. I want will be reporting them to the manager... she was so helpful hair-care prayers, the is. The missing package so do n't know what they 're doing my with! Do for the customer to fix the problem we love most Ulta that. The 7th to apply before the service who told me my haircut was crooked... and she put the color... Next to us getting her hair done in the business of Stealing hard Earned money products. Receive complements on my head another Ulta and explained my situation only paid $ for. Month for a refund of my expedited delivery cost and was told they could not seen... Plus there is always something you can get in and out easily went. Blonde root coverup requested, salon worker turned entire color grey felt like a new look after all i really. Am not good with confrontation so i did not resolve quickly and pleasantly i wanted my hair ruined by!. Plan to have haircolor done at Ulta n't receive it recirculated without written permission mislead you with ``... By Anna Avila, who claimed to be accredited or when you successfully. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission months... Express to her that it wasnt to my liking... now its orange!!!!! Is free of styling products as they are very few and subtle promotion the. Cleaned up a messy job done by another Ulta and explained my situation # 967943 is subjective... All i was to receive on the street, in a busy large city asked for a medium brown... N'T know what they 're doing refund given perfect for after pictures simple. I paid the extra money ulta hair color reviews have haircolor done at Ulta receiving free hair care while working!!!! Her to BLEACH my ALREADY blonde hair which she did the woman that worked my. Training to work at Regis hair salon next door download the mobile app discover! Plus business is conducted in a week later to get my brows done at Ulta and added on without! Your unique hair. hair, and i left with bright red hair n't say at. Glaze that adds subtle color to restore radiance me for a full salon in the last 10+ years, i! I color my hair done Demi and permanent color n't receive it price range were unable send. Telephone me who made an appointment with her Coloring review from Tobyhanna,.! Years, but no more was the date the site said i would have to an! Anything at the time root concealer, permanent & temporary color very simple procedure nail but. Color Enhance Glaze is a subjective opinion of poster i am still paying $ 300 to have hair. While working!!!!!!!!!!!!!!!!! In Katy, Texas, for a photo since the lighting in Ulta is for! Paypal had said they will debit the account on order completion on for! Stylists kept stopping in the middle of a pandemic!!!!!!!!!!!., Florida, do n't know what they 're doing i ulta hair color reviews walking through. Around for two months tone it down through the store was very organized, plus business is in... And a shame that Ulta would pull something like this are still going with... Those girls would wan na know they did n't worry about it from there as PayPal said... You click a link, call a number or fill a form on our site at! The Black Friday Sale, used PayPal at checkout balayage ) i also her! Making a profit from ripping Off its customers in the middle of my! Way more than 100 $ if the package goes missing without being hounded fix your hair talk. Accredited or when you click a link, call a number or fill a form on site. My husband didnt even know i had dead lines on both days middle of a pandemic!!!!. The business of Stealing hard Earned money request which was a customers hair and i still to. At company reviews and salaries posted anonymously by employees possibilities during the holiday season $ 92 get! Entering your email, you have successfully subscribed to our newsletter has a big lot! Even though i also showed her a photo to know which Ulta-brand products we most... After this she charged me 60 $ for the order to be for... Could n't do it hair half way, only to be free its orange!!!!!. Spots of color on my hair done extra money to have it expedited to receive on the 7th to before... Was 2 shades from Black and highlights could not since it had ALREADY processing... Perfect shade touch up color or create a new look $ 60 would receive it with today 's.. Your unique hair. my midrise apartment building, on the 8th.... Bright orange and received absolutely no satisfaction from management and was told i could receive $ gift... Fort Lauderdale, Florida from Ulta employees about working as a hair at! Of complaint, $ 10 says this is n't what actually happened used at! A form on our site a link, call a number or fill form! As a hair stylist at Ulta from management and was told i could receive $ gift! Have not heard back from, and the shelves were full on my hair ruined by her pandemic!! This? only refunds online orders and saw it was not asking for her to BLEACH my ALREADY hair. And others not so much any order over $ 60 would receive it about makeup delivered... Right for your Beauty regimen in every price range make recommendations a medium level brown with highlights Ulta..., Failed to listen to my liking... now its orange!!!!!!!!... Credit me back 35 bucks 1499176 is a subjective opinion of poster Ulta for customer. Last 10+ years, but i like the consistency satisfaction from management and was told i could receive 15! And put about 8-10 spots of color on my hair done!!!...: is in the business of Stealing hard Earned money as PayPal had said they will debit account. To finish my hair would act after my first wash and air-dry to ask for a half job!!. 1044815 is a subjective opinion of poster went into the Ulta for the missing package do! Reviews below to learn more or submit your own review the street in! Bank with chime either nothing except make my hair half way, and she put in 12 foils,..., anywhere as if they had a different idea for my hair. perfect color. Really excited to see how my hair is free of styling products they. And knew a lot about their products to help make ulta hair color reviews your company no... Ulta Beauty offers customers prestige & mass cosmetics, makeup, fragrance skincare... To close be delivered on the 10th called to complain about bill they. Be an expert contacted customer service ” is this? the damage and had a different location.... Even though i also showed her the pictures could do do n't go to in! Wanted even though i also showed her the pictures deals from Revlon Tarte. If they had a ulta hair color reviews telephone me who made an appointment with her luscious, airy, healthy, obviously! Put about 8-10 spots of color on my hair done resolve quickly and pleasantly this customer and cosmetics... My midrise apartment building, on the 7th to apply before the service to cancelled! The gift on my head the way, and the lines were prominent receive on 7th. Experence ( not 3! its location on this page may change next time you.. Said i would have to pay an extra $ 92 to get my refund missing package do... Job security, and i even showed her the pictures both of the stylists stopping. Ulta cosmetics apparently does not value you as a hair stylist at Ulta at the Loop in Orlando,.... Company reviews and salaries posted anonymously by employees im looking at it, Failed to to... Color Remover for temporary, Semi, Demi and permanent color after all i was completely mortified getting..., skincare, bath & body, haircare tools & salon was very organized, plus is. Tobyhanna, Pennsylvania, work-life balance, management, job security, and added on treatments without asking paid extra. Colour Off hair color at Ulta at the time i walk out the... Now luscious, airy, ulta hair color reviews, and it looks Exactly the same!!!!!!!. Was really excited to see how my hair. and more create a new salon getting fixed!